Onyinye Egeonu
Entry-Level AI Prompt Engineer
Delta state, NG.About
Customer-focused and detail-oriented professional with a strong foundation in problem-solving and communication, eager to transition into an Entry-Level AI Prompt Engineer role. Adept at crafting, refining, and testing natural language prompts to drive accurate AI model outputs, leveraging analytical skills developed through customer service and data annotation to enhance user interaction and data quality in technical, AI-driven environments.
Work
RWS
|Data annotator
United states, Unknown, US
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Summary
Contributes to enhancing AI model performance by meticulously labeling and categorizing data according to precise guidelines.
Highlights
Analyzed and categorized diverse datasets with high accuracy, contributing to the training and validation of AI models.
Applied critical thinking to interpret complex data points, ensuring consistency and quality in annotations.
Collaborated with project leads to clarify guidelines and improve annotation processes, enhancing overall data integrity.
Maintained a high volume of data annotation tasks, consistently meeting or exceeding daily productivity targets.
TELUS Digital
|Data annotator
United states, Unknown, US
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Summary
Contributes to enhancing AI model performance by meticulously labeling and categorizing data according to precise guidelines.
Highlights
Analyzed and categorized diverse datasets with high accuracy, contributing to the training and validation of AI models.
Applied critical thinking to interpret complex data points, ensuring consistency and quality in annotations.
Collaborated with project leads to clarify guidelines and improve annotation processes, enhancing overall data integrity.
Maintained a high volume of data annotation tasks, consistently meeting or exceeding daily productivity targets.
New day tech
|Customer Service Representative
Anambra, Anambra, Nigeria
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Summary
Provided comprehensive telecommunication support, resolving customer issues and enhancing service delivery through consistent performance.
Highlights
Resolved complex customer inquiries and technical issues for telecommunication services, achieving high satisfaction rates.
Optimized communication workflows to efficiently manage customer interactions, reducing average handling time by an estimated 15%.
Maintained detailed records of customer interactions and feedback, contributing to service improvement initiatives.
Provided seamless support across various service channels, consistently exceeding performance metrics for quality and efficiency.
Precious stores
|Customer Service Representative
Agbor, Delta state, Nigeria
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Summary
Managed customer relations and sales for a retail environment, consistently exceeding expectations in product recommendation and issue resolution.
Highlights
Achieved high customer satisfaction, evidenced by consistent positive feedback and repeat requests for service, fostering strong customer loyalty.
Successfully identified customer needs and recommended optimal products, contributing to increased sales and enhancing customer purchasing decisions.
Resolved diverse customer queries and complaints with empathy and efficiency, enhancing overall store reputation and customer trust.
Developed strong interpersonal skills through daily customer interaction, fostering trust and building lasting relationships that drove repeat business.
Education
Nnamdi Azikiwe university
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Bachelor
Medical Laboratory Science
Languages
Bilingual
Korean
English
Certificates
Google AI essentials certificate
Issued By
ENGLISH SCORE CERTIFICATE
Issued By
Unknown
Skills
Technical Skills
Data Annotation, AI Model Outputs, Natural Language Prompts, Microsoft Outlook, Microsoft Office, Canva, Microsoft Word, Microsoft Excel, Research.
Customer Relations & Sales
Customer Service, Customer Support, Customer Relationship Management, B2B Sales, Inside Sales, Retail Sales, Upselling, Pricing.
Core Competencies
Administrative Experience, Communication Skills, Project Management, Business Development, Typing, Organizational Skills, Time Management, Problem-solving, Analytical Thinking, Attention to Detail, Critical Thinking, Data Quality, User Interaction Design Principles.
Marketing & Creative
Graphic Design, Social Media Marketing, Digital Marketing, Writing Skills, Product Development.
Other Relevant Skills
Translation, Personal Assistant Experience, Medical Terminology, Human Resources.